A RESPONSIVE, ACCESSIBLE APPROACH TO DEFAULT SERVICES LAW
As some financial services firms are scaling back, McMichael Taylor Gray, LLC is expanding. Here’s how the firm is tackling an evolving industry:
McMichael Taylor Gray, LLC (MTG) is a full-service default and creditors rights law firm delivering quality, cost-effective legal services for financial institutions throughout most fo the southeast. The founding partners of MTG established a women-owned, forward-thinking, client-focused law firm centered on an unwavering commitment to the following core values: excellence; integrity; honesty; and respect. MTG services Alabama, Florida, Georgia, Maryland, North Carolina, South Carolina, Tennessee, and Virginia.
January Taylor serves as Managing Partner of MTG. With a BA from Salisbury University and Juris Doctor from Regent University School of Law, January Taylor’s career includes time as Managing Partner at both Brock & Scott, PLLC, and Johnson & Freedman.
WHAT DOES A TYPICAL DAY LOOK LIKE FOR YOU?
A typical day is usually spent working directly with clients and our team on a case-level basis. Two core components of excellent customer service and leadership are responsiveness and accessibility. We put a huge emphasis on response times and require everyone to adhere to those standards.
WHAT CAN CLIENTS EXPECT WHEN WORKING WITH YOU AND MCMICHAEL TAYLOR GRAY?
All clients, regardless of size, can expect an innovative and hands-on approach to legal representation by experienced attorneys and staff. We formed MTG because we want to provide a different type of law firm experience. We want a boutique-style real estate and default practice on a multistate platform that focused on legal expertise, customer service, and technology. We built a team of attorneys and support staff who are subject-matter experts and who share our vision of providing superior legal representation. We invest in technology that allows us to quickly build out workflows, manipulate data, produce on-demand reports, and implement process changes in order to accommodate each and every clients’ requirements.
WHAT SEGMENTS OF THE INDUSTRY DOES YOUR CLIENT BASE COME FROM?
We represent mortgage servicers, investors, lenders, banks, builders, credit unions, credit card companies, and other creditors.
WHAT IS THE IMPACT OF REGULATION CHANGES ON YOUR CLIENTS?
Compliance has and will continue to be a game-changer. Identifying, training, implementing, and auditing regulatory changes should be one of the top priorities for every service provider in the mortgage banking industry. Maintaining agile processes and consistently incorporating new technology is imperative to a successful compliance program.
THE MARKET IS FLUCTUATING AND MANY FIRMS ARE CONSOLIDATING OR CUTTING BACK ON AREAS OF PRACTICE, BUT MCMICHAEL TAYLOR GRAY IS EXPANDING. WHAT DOES THAT MEAN FOR YOUR PARTNERS IN THE INDUSTRY?
To support our clients and partners, we saw the need to launch this new firm and grow our footprint into a broader region. Our strategic growth is a result of successful partnerships with our clients and service providers. We are thrilled to be able to assist our clients in additional markets while still providing the hands-on attention they expect from our team. Our growth is confirmation that our clients are ready for a different approach and our industry is ready for change. We offer our partners direct contact with the attorney handling your cases and a dedicated single point of contact for our team. Our team is forward-thinking, technology-minded, and bottom-line conscious with a focus on alternative resolutions. Our timelines are shorter, costs are lower, and our team is responsive, accessible, and focused on identifying ways to increase productivity and obtain favorable results for our clients.
WHAT RECENT COURT CASES ARE HAVING AN IMPACT ON THE INDUSTRY?
We have seen some really interesting cases in the bankruptcy courts. Proof of claim objections seems to be on the rise, particularly for late-filed claims. We also see an increase in FDCPA and RESPA violation claims arising out of bankruptcy matters even though overall filings are down.